Gift Card FAQ

How do I pay with my Floating Canvas Company Gift Card?

Simply add your Gift Card number and PIN under the ‘Apply Gift Card’ section on the Payment page during Checkout and your Gift Card will be applied.

Does my Floating Canvas Company Gift Card expire?

Yes. Floating Canvas Company Gift Cards have a validity of 1 year from the date of issuance.

In what formats are Gift Cards generated?

We issue e-Gift Cards by default. However, we have a provision for issuing physical Gift Cards for bulk/corporate orders and even for personal orders on a case-to-case basis. Please write to us at [email protected] or chat with us on WhatsApp for any such requests.

Is there a limit on the number of Gift Cards that can be applied per order?

You can apply only one Gift Card on an order.

Is there a limit on the number of Gift Cards that can be purchased in a single order?

You can buy a maximum of 5 Gift Cards in one order.

Can I place a bulk or Corporate order for Gift Cards?

Yes. Please fill up the ‘Corporate Requirements’ form on our Gift Cards page and we will reach out to you at the earliest. Additionally, you can also write to us at [email protected] or reach out to us on WhatsApp.

I want to place an order but the order value is more than my Gift Card value. What should I do?

Not a problem. You can simply pay the balance via any of the payments methods available on the Checkout page (Credit Card, Debit Card, UPI, etc.)

What if my order value is lesser than my Gift Card value? Can the remaining balance in the Gift Card be used for future transactions?

Yes. The outstanding balance (after deduction of order value) will reflect under the same Gift Card and can be used for subsequent transactions within the validity period.

What Terms and Conditions apply to Floating Canvas Company Gift Cards?

Please visit our Gift Cards T&C page for all the details about Gift Card usage.

I have a very specific query regarding Floating Canvas Company Gift Cards and I can’t find the answer anywhere here. What do I do?

No worries. Just write to us at [email protected] and we will get back to you at the earliest. You can also reach out to us via WhatsApp to resolve any Gift Card related queries you may have.